TechBazaar – Refund & Return Policy

Welcome to TechBazaar! We value your trust and want your shopping experience to be smooth and worry-free. This Return & Refund Policy applies to every purchase made through TechBazaar.pk or any of our authorized sellers. By placing an order with us, you agree to follow this policy.

Our aim is to keep the process of returns, exchanges, and refunds transparent, fair, and simple for both you and TechBazaar.

We provide clear timelines for returns and refunds. The clock starts from the date you receive the delivery.

• Defective or damaged on arrival – within 3 days, you may request return, replacement, or refund.
• Incomplete or missing accessories – within 3 days, you may request return, replacement, or refund.
• Change of mind (undamaged product) – within 3 days, refund with 10% restocking fee or exchange.
• Warranty/checking period – 3 days from delivery, coverage for defects not caused by misuse.

Note: All 3-day windows begin the moment the product is delivered.

You may request a return, exchange, or refund for the following reasons:

• The product is damaged or defective upon delivery.
• The delivered product is incomplete (e.g., missing parts or accessories).
• Change of mind, provided the product is unused, undamaged, and in original condition.

Note: Returns are not accepted for used, mishandled, water-exposed products, or missing packaging/accessories.

You must record an unedited unboxing video showing the unopened parcel, the full process of unwrapping, and the product condition. Photos may also be requested. Claims without proper evidence may be delayed or declined.

Notify TechBazaar within the allowed timeframe via:

Note: Include your order number, product name, reason, and attach your unboxing video/photos.

The item must be unused, undamaged, returned in original packaging, and include all accessories and manuals. No signs of misuse are allowed.

TechBazaar covers shipping for defective, damaged, or wrong items. For change-of-mind returns, the customer pays return shipping. Original shipping fees are non-refundable.

10% restocking fee applies to change-of-mind returns. No fee for defective or incomplete items.

Refunds are issued via the original payment method within 3–10 business days. Customers are notified by email or WhatsApp.

Valid claims may be exchanged or replaced after verification. Shipping is covered for valid defect or damage cases.

All products include a 3-day checking warranty for hidden defects not caused by misuse.

Partial refunds may apply if accessories, packaging, or manuals are missing, or if minor damage is found. Returns after the timeframe may be reduced or denied.

Non-returnable items include used products, items without packaging, opened mobile phones, damaged items due to misuse, final sale products, and consumables unless defective on arrival.

Orders can be cancelled before shipment for a full refund. After dispatch, the standard return policy applies. Disputes are resolved with evidence such as unboxing videos or logs.